Pooper scooper software pricing that stays predictable

Each tier is a flat monthly price with an employee allowance included: 3 active employees on Launch, 10 on Growth, 30 on Scale. Each additional active employee is a flat $10 per month, shown live in your billing dashboard. Moving up a tier also unlocks deeper tooling like advanced analytics, custom permissions, and franchise structure.

Anyone with a login used at least once in the billing period, in any role. Techs, dispatchers, and office staff all count the same way. Someone who never logs in that month does not count.

You either convert to Launch at $79 per month or the account pauses. Pausing means new customers only: you cannot add a new client until you pick a plan, and the AI features need a plan as before. Everything you already have keeps working, including your existing clients, jobs and routes, your invoices and history, and the customer portal. Nothing is deleted either way, and the account picks up where it left off when a payment method is added. The trial is purely time based, nothing you do inside it triggers a charge.

No, and it is the only thing it leaves out. Everything else runs in full: scheduling, routing, invoicing, payments, the field app, the client portal. The AI features run on our own model accounts and every request costs us real money, so they switch on when a plan does, with a monthly allowance of AI actions included and anything past it billed per action. Nothing else about the trial is limited, and no card is needed to start it.

Each additional active employee is a flat $10 per month, shown live in your billing dashboard as it is incurred, never a surprise line on an invoice. In the app it reads the way it should: add a teammate for $10.

Each tier includes AI actions every month: 200 on Launch, 750 on Growth, 2,500 on Scale. Anything past that is $0.10 an action, shown live in Settings, AI Tools as it is incurred, and billed as one line on your next invoice. One action is one AI request, so a receptionist conversation counts once however many replies it takes. You can also set a ceiling that stops AI rather than billing past it.

No. Every plan runs the full core ERP: scheduling, routing, invoicing, payments, the field app, the client portal, all of it. The difference between tiers is complexity tooling like advanced analytics, custom permissions, and franchise structure, not core capability.

Yes for the AI and growth add-ons, they install on any plan. The one exception is franchise management and regional dashboards, which are part of the Enterprise structure because they require the parent and child organization model.

Yes. Pay for ten months and get twelve. You are billed once a year at ten times the monthly price, which works out about 17% cheaper, and it applies automatically when you choose yearly billing.

Nothing is deleted. Downgrades follow the same grace period handling as any plan change, and your data stays exportable in one click on every plan, paused accounts included.