Features

Everything your route-based dog service business runs on, on one page

Starting with pet waste removal: sixteen feature areas, one product. Every card opens a deep dive with the full feature list and a look at the actual screens.

A client record: the client's name and contact details, their service plan and cadence, the property with its dogs and access notes, and tabs for visit history, invoices and account credit.

Scheduling and routes

Recurring visits with preferred weekdays, blackout dates that bump forward on their own, zone pricing by postal prefix, a multi tech dispatch board, and one click route optimization.

The field app

A mobile My Day view built for the truck. Asks for a completion photo on every visit, and puts hazards and gate codes in front of the tech.

Weather

The forecast laid over the schedule, storm-flagged visits, one-click rescheduling under your skip rules, and client notifications that go out on their own.

Billing and payments

Prepaid credit ledgers or postpaid invoicing, autopay through your connected Stripe account at 2.9% + 30¢ a card, automatic overdue reminders, and skip reason billing rules.

Client portal

Clients pay invoices online, see visit history with photos, update their card without calling, and sign in with an emailed code instead of a password.

Promotions

Discount codes and seasonal specials that apply themselves on the invoice, retire on schedule, and report their redemptions and revenue impact.

Commercial and HOA

Per unit monthly billing for complexes and communities, pet waste station service routes, and DNA compliance tooling with chain of custody tracking.

Leads

A lead inbox with its own pipeline: capture from your website form, quote from real zone pricing, convert to a scheduled client in one click.

Neighbors and referrals

Transactional email carrying your business name (client texts coming soon), automatic Google review prompts, two sided referral credits, and a door to door canvassing map.

Office insights

Churn risk scoring, suggested zone pricing with the reasoning shown, and a weekly digest, worked out from your own numbers. Plus an in house AI receptionist that will answer texts and book visits (coming soon).

Reporting

Revenue and outstanding balances, receivables aging, skip reason breakdowns and tech productivity, plus zone profitability, retention cohorts and churn drivers on Growth and up.

Concerns

Client complaints tracked to resolution with an owner-visible queue, linked to the visit and its photos, with billing-correct outcomes.

Inventory

Bags, deodorizer, and gear tracked per truck with low stock alerts, usage drawn from field work, and supply costs in your margin numbers.

Roles and permissions

Owner, office manager, dispatcher, and tech each see only their job, financials are gated at the server, and custom sets are coming soon on Scale.

Franchise (Enterprise)

Multi location rollup, automatic royalty billing, and a franchisor dashboard across every location in the network.

Imports

Named importers for five competitors plus CSV, each with a field mapping preview and a dry run before anything is written.

Run your business on it this week

HoundStack is available now. Start today with a 14 day free trial, no credit card, and your first teammate included.

14 day free trial · No credit card · Cancel anytime