Pet waste removal business tips, from the route out
Writing for operators, by people who watch this trade closely. No filler posts. More arrives as we have something worth saying, and the data to back it.
How to write a route so techs are not driving in circles
Route order is the biggest controllable cost in a scooping business. Here is how to build routes that hold up, from zone boundaries to the order you actually drive.
What separates a good tech from a great one in this trade
Speed is table stakes. The techs who grow a scooping business are the ones clients mention by name, and the habits behind that are trainable.
How to handle a client who calls to complain their yard was missed
The missed yard call is the most common complaint in this trade. A calm script, the proof to check first, and how to keep the same call from repeating.
Try it on your own route
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